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Smartphone displays confirmation message “Payment Successful” with a green check mark, held by a person; Copyright: Adobe Express

Mobile payment offensive: How PayPal is gaining ground in brick-and-mortar retail

23.06.2025

While Apple Pay and Google Pay are considered established players in contactless payment, PayPal has long focused on online retail. This is now changing. With a large-scale advertising campaign, the US company is bringing its mobile payment service to brick-and-mortar retailers, accompanied by a clear challenge to cash.
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TikTok Commerce: How an entertainment app is transforming online commerce

02.06.2025

TikTok Commerce officially launched in Germany in March 2025 – and is evolving from a dance video platform into a strong sales channel. Gen Z browses and stores via TikTok. What does this mean for retailers?
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Map of Asia and Australia with illuminated lines symbolizing global digital networking; Copyright: Adobe Express

Online payment in Asia-Pacific

09.05.2025

The Asia-Pacific region is considered a dynamic development center for alternative payment methods and online payment innovations. How do people pay there? We take a look at the most important e-payment trends in selected countries.
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A hand puts an empty plastic bottle into a return machine; Copyright: Adobe Express

Digital deposit receipts for a customer-friendly recycling system in retail

06.05.2025

In Austria, the deposit system for disposable plastic and metal drinks packaging has been in place since January 2025. The first retailers are now focusing on digitizing the deposit process.
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Two smartphones show a shopping app with a 3D sneaker and a virtual shopping cart; copyright: Freepik

Fashion apps on the rise: mobile strategies in fashion retail

10.04.2025

The digital transformation has a firm grip on the fashion retail sector – and fashion apps have become an essential tool for the majority of German consumers.
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Grocery retailer apps: popularity on the rise

20.03.2025

Whether it's the search for the cheapest muesli, the receipt from the last purchase or a practical coupon: grocery retailer apps have a lot to offer – and are therefore very popular with consumers.
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How is payment behavior changing in Europe?

05.03.2025

Survey results from European consumers show: cash is becoming less important, while digital payment methods are gaining relevance. The digital euro in particular is coming more into focus
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One hand holds a transparent smartphone that displays a digital euro coin and various app icons; Copyright: Adobe Express

The digital euro and the retail sector

05.03.2025

The European Central Bank is pushing ahead with the introduction of the digital euro. What would a digital central bank money mean for consumers, but also for the retail sector? A thought experiment.
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A smiling young woman in a yellow hoodie poses in a stylised social media frame with floating emojis and like symbols.; copyright: Adobe Express

Social commerce: the next evolutionary step in retail

20.02.2025

Social media has long been more than just a platform for exchange and entertainment - driven by technological innovations and new consumer needs, it has developed into an important sales channel.
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Digital wallets: growing importance in retail

30.01.2025

Digital wallets, also known as e-wallets, are increasingly establishing themselves as a convenient and versatile alternative to traditional payment methods – both online and offline.
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Close-up of a person using a smartphone while online shopping and digital payment icons are superimposed over it; copyright: Adobe Express

How social media channels shape shopping behavior

18.12.2024

Social media has become one of the most important drivers of purchasing decisions. Channels such as Instagram and TikTok in particular have a massive influence on the consumer behavior of younger generations. Brands and retailers use the popularity of these platforms to place targeted advertising.
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In-car retail apps and services for a seamless shopping experience

16.10.2024

Target makes it possible to pick up ordered purchases in the car via the retailer app. This in-car commerce via vehicle-integrated systems such as Apple CarPlay or Android Auto offers customers a touch-free, mobile shopping experience.
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A person holds a red-blue horseshoe magnet over a group of wooden game pieces, with one red piece highlighted by the magnet; Copyright: Envato/JoPanwatD

Next-gen features for retail loyalty programs

07.08.2024

Loyalty management is a high-tech affair these days, with AI playing a central role in customer relationship management, for example. What do successful loyalty programmes that increase engagement look like?
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Two people look at their smartphones while shopping; Copyright: Envato/Pressmaster

The impact and challenges of shopping apps

30.07.2024

Many people use shopping apps when shopping. Features such as online shopping lists, digital receipts or personalised offers are well received. Mobile commerce is now part of the omnichannel strategy for retailers.
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A smartphone with the Albertsons app open; Copyright: Business Wire

Albertsons Companies wins award for best shopping and retail app

13.05.2024

The retailer was voted the ‘People’s Voice’ winner for its mobile app. Albertsons has been updating and redesigning the app to create a seamless digital shopping experience.
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A screenshot of the Shop the Moment offer from Walmart; Copyright: Walmart

Walmart enables viewers to "shop the moment" while streaming

13.11.2023

Walmart and NBCUniversal announced a new commerce partnership that allows Bravo fans to 'shop the moment' on Peacock for the first time. Fans can shop directly from the retailer while tuning in to Bravo’s "Below Deck Mediterranean" season 8 the next day on Peacock.
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Several Chinese customers stand by an aquarium with fresh fish for sale

Alibaba’s Hema Fresh Store

12.07.2018

The Hema Fresh store in Shanghai offers quite a few experiential moments. Fresh fish from the aquarium, floating shopping bags and omnichannel at its best.
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