Retail Technology – Experience the future of retail at EuroCIS

EuroCIS = RETAIL TECHNOLOGY

An exhibitor shows a visitor to EuroShop a digital terminal at a trade fair stand featuring technologies for the retail sector; copyright: Messe Düsseldorf/A. Wiese

EuroCIS goes EuroShop – every three years. Be there when the driving forces behind intelligent technology come together in Düsseldorf. Turn shopping with your brand into an interactive high-tech experience. Sow and reap on the future fields of retail.

On the new digital dimensions: discover Retail Technology that fascinates.

The relationships between customers and retailers, consumers and brands are undergoing a comprehensive revolution. Through the digitalisation of communication and interaction. Through omnichannel and big data. Shopping is becoming an interactive high-tech experience with maximum convenience. But ‘classic retail technology’ is also developing rapidly.

Solutions in demand range from automated store concepts to data analysis, from artificial intelligence to e-payment and mobile technologies to the networking of analogue and digital buying and selling.

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Retail technology at a glance

Which exhibitors will be there?

What can you expect?

Product categories of the dimension

Impressions & insights

FAQ – You have questions, we have answers

More experience dimensions of EuroShop

Exhibitors

A view from above into a EuroShop exhibition hall with many booths and visitors; copyright: Messe Düsseldorf/A. Wiese

Discover our exhibitors and their innovative solutions at EuroShop.

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Program

A woman gives a presentation to an audience on a green stage at the EuroShop trade fair; copyright: Messe Düsseldorf/A. Wiese

Stages, special areas, awards, and many other event highlights await you.

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Hall plan

Several visitors to the EuroShop trade fair stand in front of a large, colorful map of the EuroShop exhibition hall; copyright: Messe Düsseldorf/A. Wiese

With our interactive hall plan, you can find everything you are looking for.

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EuroShop.mag

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Industry news, trends, use cases? Stay up to date with our online magazine.

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Practical examples & best practices in retail technology

How do other retail companies use retail technology in practice? Which technologies bring real added value in everyday life – and how can this be transferred to your business?

At EuroShop, you will find answers from the field: experience how digital price tags, self-checkout, AI-supported analyses, and automated processes are already in use today. Learn how modern POS systems, omnichannel services, and start-up innovations increase efficiency and improve the shopping experience. Compact, practical, and future-oriented - that's exactly how solutions are presented at EuroShop.

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THE TECHNOLOGY EXPERIENCE FOR THE RETAIL OF TOMORROW

You've come to the right place at EuroShop: Whether you're looking for technologies for your store, your supply chain, your checkout zone, or your warehouse – our Retail Technology exhibitors have something for you: products, solutions, field reports, and tips and tricks from the day-to-day business of the retail industry.

Update your data analysis of your store's process flows or your clientele's behavior. Ensure that all employees can work efficiently by equipping them with up-to-date payment systems, inventory management solutions, digital price labeling, and state-of-the-art point-of-sale software and hardware.

From online to offline: Exhibitor solutions cover all technologies, for your brick-and-mortar store as well as for your e-commerce offering and omnichannel services.

RETAIL TECHNOLOGY AT EUROSHOP: IMPRESSIONS AND INSIGHTS

Technologies and innovations of all kinds are driving the retail industry forward. Get advice to help you ride the wave of digitalization. The exhibitors and startups of the dimension Retail Technology offer an incredible range of solutions, expertise and ideas in this field. We've captured some highlights and insights in our video coverage.

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Retail analytics for the store

Technology enables retailers to know what's happening when and where in the store – whether it's merchandise, customers, or product information: a good foundation for compelling omnichannel experiences and optimal workflows.

Start-ups are the future of retail

There are people bursting with good ideas, ideas that change the retail industry. Whether it's sustainable return systems, paperless receipts or cutting-edge AI technology – start-ups present innovations for the future of retail.

Autonomous Stores: Shop & Go at ALDI Nord

ALDI Nord is developing Shop & Go, the next generation of discounter – an autonomous store concept. Sinanudin Omerhodzic, ALDI Nord, and Michael Gabay of Trigo talked about how technology is improving the shopping experience.

Are you curious about even more expert input from the retail universe? Then we recommend the presentations on the EuroShop 2023 stages. In our on-demand offer, you can watch the talks on the Connected Retail Stage, Retail Technology Stage, Store Design Stage and Expo + Event Stage online.

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WHAT PRODUCTS CAN YOU FIND IN DIMENSION RETAIL TECHNOLOGY?

Find out about technologies for access control, article surveillance, video monitoring and analytics for stores and webshops. Take a look at the latest POS systems and payment solutions, as well as offerings for ERP solutions, inventory and supply chain management, and POS and workforce management.

We encounter retail technology in numerous places and it is revolutionizing the world of shopping and selling. Vending machines, weighing technology, robotics and fulfillment services are just a few examples. It's also hard to imagine today's store systems without communication technologies, RFID and wireless solutions. Immerse yourself in this wide-ranging dimension and get to know the diversity of retail technology – for you, your business and your customers.

THE PRODUCT CATEGORIES OF DIMENSION RETAIL TECHNOLOGY

You will find the following product categories in the Retail Technology Dimension at EuroShop:

Omnichannel/E-Commerce solutions

Omnichannel integration
Click & collect solutions
Online shop systems/platforms
Online marketing solutions
Social media scanning
Trustmarks for online shops

Analytics

Analysis tools for customer data, CRM software
Data warehousing
Big data management
Customer tracking
Price management
Auditing/financial controlling
Loss prevention
Predictive analytics

Payment systems

Card terminals, EFT terminals
Background operation, network operation, processing
Contactless payment systems, NFC solutions
Mobile payment solutions
Online payment solutions
Chip cards, chip & pin solutions
Biometric payment systems

Robotics

Service robots
Robots for stock-taking and stock management
Robots warehousing and order picking

Merchandise management (ERP)

Merchandise systems, ERP solutions
Stock management software
Merchandise planning, forecasting systems
Space management software, category management
Workflow management, document archiving

POS software

Checkout software
Self-checkout/self-scanning software
POS communication software
Software for mobile devices

POS hardware

Checkout hardware
Checkouts
Self-checkout, self-scanning systems
Cash management solutions
Touchscreens
Cash drawers, checkout drawers
Keyboards
POS printers, coupon printers
Scanners
Reverse vending systems (returns)
Display and poster printing systems
Mobile data capture devices
Smartphones/tablets

Retail vending systems

Supply Chain Management

EDI solutions
Supplier management
Web-based supplier portals, extranet systems
E-procurement solutions
Fleet management
Terms and conditions management
Tracking & tracing
Warehouse management
Picking and packing systems

Fulfillment

Fulfillment
Logistics
CEP services
Shipment Sevice Providing
Packaging services
Shipping optimisation

Price labelling

Electronic shelf labels (ESL)
Labels and price tags
Label printers
Manual labelling systems
Price and labelling machines and systems

Communication technologies, networks

Store connectivity solutions
RFID solutions
Wireless solutions
Network management
IoT solutions

HR Management

Workforce management systems
Payroll accounting systems
Time-tracking systems
E-learning software

Weighing technology

Scales
Printing systems and accessories
Software for data provision
Integrated scale/checkout systems

Merchandise surveillance

Anti-theft displays and tags
Electronic article surveillance
Customer guidance systems
Security leash systems
Mechanical merchandise surveillance
Source tagging solutions
RFID merchandise surveillance solutions
Security tags

Surveillance installations

Electronic shopping trolley management systems
Customer frequency measurement
Mirror surveillance
Video surveillance systems

Access control

Electronic access control
Mechanical access control
Security systems for emergency exits/escape routes

Cash management, storage and transport

Money counting systems
Coin and banknote counterfeit detectors
Cash management and transport services
Safes

Security services

Services

Implementation of ERP systems
Implementation of POS solutions
Maintenance of central hardware
Maintenance of store/outlet systems, field service
Operation of ERP systems
Operation of POS systems
Cloud-based IT services
IT consulting
IT security
Other IT services

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FAQ – Frequently asked questions about Retail Technology

1. What is retail technology in the retail sector?

Retail tech encompasses digital technologies that make retail processes more efficient, customer-oriented, and future-proof. It plays a central role in the digital transformation of the industry and supports retail companies in overcoming current challenges such as skills shortages, changing consumer behavior, and rising operating costs. The most important solutions include modern POS systems, self-checkout, merchandise management systems, digital price tags, in-store analytics, artificial intelligence (AI), and technologies for cross-channel omnichannel strategies. Retail technology stands not only for technical innovation, but also for real progress and greater efficiency in daily store operations.

2. What advantages do digital technologies offer retailers and customers?

Digital technologies increase efficiency in retail, improve the shopping experience, and enable more precise customer targeting. For retailers, this means lower operating costs, optimized warehousing, and data-driven decisions. Customers benefit from personalized services, shorter waiting times, and seamless shopping experiences - both online and offline.

3. How do AI and data analysis support brick-and-mortar retail?

Artificial intelligence and data analysis provide valuable insights into customer behavior, optimize product ranges, and enable smart, dynamic pricing. They help companies identify trends early on, deliver targeted personalized offers, and thus promote the development of customer-oriented strategies. In brick-and-mortar retail, AI-based systems also improve personnel planning and product availability.

4. What role do omnichannel solutions play in the future of retail?

Omnichannel strategies, supported by innovative retail tech, enhance the customer experience and form the basis for sustainable commerce. Customers can switch between channels at any time, for example, ordering online and picking up or returning items in store. These strategies are crucial for retail companies to respond flexibly to changing consumer behavior, design efficient processes, and strengthen customer loyalty in the long term. Forward-thinking leaders in the retail sector are already leveraging these approaches to create seamless and engaging shopping experiences.

5. Why is EuroCis the leading trade fair for retail technology?

EuroCIS is the leading trade fair for retail technology and showcases the latest technological developments for the retail sector every year. It is a central meeting place for decision-makers, tech experts, and visionaries. Visitors can expect innovations from areas such as AI, analytics, checkout technologies, payment, IoT, and customer engagement.

6. What innovations and best practices can visitors experience at EuroShop?

EuroShop offers a unique overview of all relevant trends and technologies in retail tech – from smart store concepts and immersive digital signage to energy-efficient refrigeration and lighting solutions. As the leading event for the international retail market, it brings together business leaders, innovators and decision-makers who are driving innovation in store operations, sales strategies and the overall customer experience. Practical best practices, live demonstrations and expert presentations make the trade show a dynamic source of inspiration for both retailers and consumers.

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WHAT IS THE EUROSHOP TRADE FAIR IN DÜSSELDORF?

At EuroShop, the world's leading retail trade show, exhibitors offer their products and solutions for the retail industry. With its product categories, the trade fair covers the latest trends in retail.

In addition to store fittings, technological solutions for stationary trade, but also online trade (e-commerce) play an important role. In addition, there are sales promotion and advertising materials, products for the food trade and retail gastronomy. Energy management, event marketing and trade show booth design are also central themes at EuroShop.

The range of products and services for the retail sector is supplemented by events such as presentations and awards ceremonies, as well as special areas, for example for start-ups.

WHAT ARE THE EUROSHOP DIMENSIONS?

The dimensions map the product ranges at the EuroShop trade show. Each of these experience dimensions groups together product categories on specific topics, where visitors can quickly and easily find the solutions they are looking for.